Privacy and Data Protection Policy

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This policy includes

• Data collection and usage
• Data sharing
• Data retention
• User rights
• Security measures
• Cross-border transfers
• Policy updates
• Contact information

Where this site’s data is stored

For a dedicated summary of where this site’s records, files, and hosted application data are stored and handled, view the data storage page.

View Data Storage & Hosting

Reportify Privacy Policy

Version: 1.0
Last Updated: March 17, 2026

1. Information We Collect

We collect the following information:

  • User account information (name, email address, role)
  • Incident, transgression, and disciplinary data you enter
  • Building and organizational data
  • Usage analytics and system logs

2. How We Use Your Information

We use your information to:

  • Provide and maintain the Reportify service
  • Generate analytics and reports based on your data
  • Authenticate users and manage access control
  • Improve our service and user experience
  • Communicate with you about the service

3. Data Storage and Security

  • All data is encrypted in transit and at rest
  • Data is stored on secure cloud infrastructure
  • Access is restricted based on user roles and building assignments
  • Regular security audits and updates are performed

4. Data Sharing

We do not sell or share your data with third parties. Your data is only:

  • Accessible to authorized users within your organization
  • Used for AI-powered analytics within the platform
  • Shared only as required by law

5. Your Rights

You have the right to:

  • Access your personal data
  • Request deletion of your account and data
  • Export your data
  • Opt-out of non-essential communications

6. Data Retention

Reportify retains information only for as long as necessary to fulfil operational, legal, governance, audit, and compliance requirements.

Data CategoryDescriptionRetention Period
User AccountsUser profile, login, and account-related informationActive account period + 2 years
Incident ReportsIncident records, linked evidence, and operational history7 years
Transgression RecordsStudent transgression records and related workflow history7 years
Disciplinary RecordsDisciplinary proceedings, hearings, and outcomes7 years
Task RecordsOperational and workflow task records3 years after completion
Event RecordsEvents, attendance records, and related operational information3 years
Financial RecordsFinancial, budgeting, and transaction-related records7 years
Audit LogsSystem audit logs and activity tracking information2 years

Certain records may be retained for longer where required by law, ongoing investigations, institutional policy, audit requirements, or operational governance obligations.

Data TypeRetention Period
User AccountsActive + 2 years
Incident Reports7 years
Transgression Records7 years
Disciplinary Records7 years
Task Records3 years after completion
Event Records3 years
Financial Records7 years
Audit Logs2 years

7. AI and Analytics

Our AI-powered analytics feature processes your data to generate insights. All AI processing occurs on secure servers, and your data is not used to train AI models or shared with third-party AI providers beyond the processing required for your analysis.

8. Cookies and Tracking

We use essential cookies for authentication and session management. We do not use third-party advertising or tracking cookies.

9. Children's Privacy

Our service is not intended for users under 18. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify users of significant changes via email or platform notifications.

11. Contact

For privacy-related questions or concerns, please contact us at privacy@reportify.info.

Cross-Border Transfers

Where service providers or infrastructure are located outside South Africa, any cross-border transfer of personal information is limited to what is necessary to operate the platform, protected by appropriate security safeguards, and handled in line with applicable data protection requirements.

Contact Information

For privacy or data protection questions, please use the contact details provided in this policy.

Last updated: 10/2/2026